We aim to dispatch all orders within 3 days. However, we make your chocolate by hand to order so please allow up to 7 days for orders to be dispatched during particularly busy periods. We will tell you when your order has been dispatched and will keep you informed if there is any delay. We use 2nd Class Royal Mail as standard.
If you choose 'express delivery', we will dispatch your order by the next working day using 1st Class Royal Mail. If this is not possible for any reason, we will tell you and you will have the option to cancel your order.
Occasionally, we may use another carrier to deliver your order.
We try to keep our delivery charges as low as possible. Standard delivery is charged at £1.50. Express delivery is charged at £3.00. We offer free standard delivery on all orders over £20.
Please contact us if you would like an order delivered outside the UK and we will do our best to help.