By law there is a 14-day 'cooling-off' period from the moment you receive your order. If you wish to return your order, please contact us in writing (by email is fine) within 14 days of delivery and we will tell you how to return your order to us. All returned items must be undamaged and unopened in their original packaging. We will be happy to refund the cost of the returned item(s) (including the cost of standard delivery). However, you will need to pay for the postage to return the item(s) to us. If returned items are damaged, have been opened or are not in their original packaging, we reserve the right to levy a charge commensurate with the loss and/or damage to the item(s).